Clarence Seegars
Director of Operations @CareFirst BlueCross BlueShield
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WORK HISTORY
Director of Operations @CareFirst BlueCross BlueShield
US
EDUCATION
University of Virginia Darden School of Business
Executive Certificate Program, Strategic Sales Management
National Training Laboratory Institute
Leading Teams to High Performance
Avaya Communications University
Certificate of Completion,  Call Center Essentials
Bartenders Academy of New York
Certificate of Completion, Bartending/Bartender
National Training Labortory Institute
Certificate of Completion,  Managing Conflict Organizational/Interpersonal
SkillPath International
Certificate of Completion, Sparking Innovation and Creativity
University of Phoenix
Bachelor's Degree, Business Administration and Management
SKILLS
ABOUT CLARENCE SEEGARS
Leader with diverse experience spanning, client services, training, and project management. Exceptionally skilled at engaging existing staff and consistently recruiting and training new staff that deliver results against business metrics. Excel at setting goals, writing policies, and procedures, and coaching for ever-improving results in high-volume, dynamic, customer-facing areas.Engaging and self-directed facilitator with strong people, process, client and vendor management skills. Known for guiding staff through complex situations and effectively implementing change.Areas of strength: Operations Administration & Management/Team Leadership & Building/Problem Solving/Conflict Resolutions/Self Management/Analysis & Forecasting/Training, Coaching & Mentoring/Process Improvements/Call Center Management
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