Clare H.
Account Director @Equator
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WORK HISTORY
Account Director @Equator
Senior client and delivery lead across high-value digital programmes in travel, finance, and healthcare. Focused on driving measurable growth, improving user journeys, and ensuring strategic alignment across agile teams and stakeholders.Led end-to-end product strategy and roadmap delivery for major clients, balancing quick-win CRO tactics with long-term development visionDelivered multimillion-pound CRO growth programmes by aligning dev, UX, insights, and testing into a unified, high-performance workflow to support growth targets.Shaped IA and UX for a private healthcare provider’s digital cancer journey — improving patient experience while maintaining clinical compliance and increasing lead conversions. Managed performance-focused strategies across full funnels, from UX and CRO to multi channel marketing and content strategy. Owned delivery budgets and forecasting, ensuring profitability and on-time delivery across multiple value streamsMentored and line-managed cross-functional teams, fostering collaboration and a culture of agile product thinking
EDUCATION
University of Dundee
Bsc (Hons) Interactive Media Design, Human Computer Interaction
SKILLS
ABOUT CLARE H.
Equal parts strategist, project manager, and empathetic leader, I bring a holistic view…
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