Clareen W.

Account Management @ Vitally | Contract Negotiation, Retention, & Expansion

Role
Senior Account Manager at Vitally
Location
Philadelphia, PA, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Clareen W.

With over a decade of professional experience, I specialize in contract negotiation, churn management, and value realization within the SaaS industry. Currently, as a Senior Account Manager at Vitally, I am passionate about empowering B2B SaaS teams to enhance customer success through automation and data-driven insights. My mission is to bring diverse perspectives and innovative strategies to the table, aligning with Vitally’s commitment to transforming the way businesses understand and engage with their customers. At Vitally, I work closely with cross-functional teams to unify customer and product data, contributing to the development of impactful customer success processes. My expertise in contract negotiation and churn management allows me to build meaningful relationships while driving retention and growth. By leveraging a powerful platform, I aim to help clients achieve streamlined operations and measurable outcomes.

Experience

  1. Senior Account Manager

    Vitally

    Jul 2025 — Present

    Vitally helps B2B SaaS teams like Segment, Zapier, and Productboard to deeply understand their customers and empower every customer success manager to 10x their effectiveness through powerful assistive automation. By quickly unifying disparate product and customer data into an incredibly powerful and easy-to-use platform, Vitally allows teams to rapidly implement better customer success processes and have an immediate impact.

Education

  • CEA CAPA Education Abroad

    Bachelor of Arts - BA, Mass Communication/Media Studies

  • Sacred Heart Cathedral Preparatory

    High School Diploma

  • Loyola University New Orleans

    Bachelor of Arts - BA, History

  • Loyola University New Orleans

    Bachelor’s Degree, Mass Communication/Media Studies

Skills

  • Digital Marketing
  • Microsoft Office
  • Event Planning
  • Marketing Communications
  • Facebook
  • Account Management
  • Branding & Identity
  • Social Networking
  • Strategic Communications
  • Marketing
  • Adobe Creative Suite
  • Nonprofits
  • Social Media Marketing
  • Press Releases
  • Social Media
  • Online Marketing
  • Research
  • Public Relations
  • Media Relations
  • SEO

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Clareen W. — Senior Account Manager at Vitally in Philadelphia, PA, US | Unifers