Clare Afman
Managing Partner @Lumière Hotel Telluride, Co
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WORK HISTORY
Managing Partner @Lumière Hotel Telluride, Co
Telluride, CO, US
Lumière Hotel is Telluride Colorado’s most intimate and luxury boutique hotel located in Mountain Village with ski-in/ski-out access. Small & contemporary by design, consisting of only 18 one through five bedroom residences and 11 hotel rooms, Lumière is all about doing things differently. Lumière Telluride becomes the backdrop and base camp for our customers’ search for adventure in the heart of the San Juans. Forbes 2018 4* Award Winner Rated #2 Best Ski Hotel in Colorado by USA Today 2017 Ranked #5 Best Small Hotel in USA by TripAdvisor 2016 Ranked #1 Best Hotel Telluride.#2 Best Hotel Colorado Best Hotel in USA by U.S News 2015. Awarded the #1 Best Hotel in the West and #20 Best Hotel in the USA by the readers of Condé Nast Traveler 2015. Awarded “Condé Nast Travelers GOLD for the World’s best places to stay” 2015 TripAdvisor Certificate of Excellence Award 2012, 2013, 2014, 2015. In the news; Forbes Article by Larry Olmsted. Telluride\'s Hidden Hotel Gem: Lumiere “There are some fine places to stay in Telluride, but there has never been a great place, a full service luxury resort on par with the best of rivals Jackson Hole (Four Seasons), Aspen (Little Nell), Vail (Four Seasons, Arrabelle) or Deer Valley (Montage, Stein Eriksen, St. Regis). Well, there still is no such top tier luxury resort, but there is a hidden gem, and in some ways it offers a superior experience. It’s called Lumiere, and I loved it.”
EDUCATION
Bournemouth University
BA, Media Production & Marketing
ABOUT CLARE AFMAN
An award winning Resort & Hotel GM, innovative leader and highly skilled PR, Sales & Marketing executive with extensive expertise gained in the hospitality, lifestyle, leisure and travel industry across four continents- Exceptional customer relationship & business development manager identifying all sales opportunities, building key accounts & improving guest service, loyalty & retention- Proven business turnaround specialist who achieves success by creating innovative \'outside the box\' revenue enhancing ops & marketing strategies- PR & Marketing strategist who understands the target market and wins inclusion into the right media- Internet SEO, PPC & Website developer exposing properties to target audiences resulting in leading market share over comp set- Operations analyst maximizing performance & efficiency by understanding the root causes & forces that shape the issues and creating effective systems to improve processes & streamline SOP\'s- Inspiring mentor training & developing talent, recognizing success and building great teams with a passion for service excellence. Specialties: Brand Ambassador, Business Development, Sales & Marketing Strategy\'s, Project Management, Community Partnerships, Inspired Experiences, Service Excellence, Sales & Marketing outreach, Key Account Mgmt, Strategic Planning, E-commerce & Website Development, SEO, PPC, Brand Standards, Operations Evaluation & SOP Enhancement, reducing COGS, Problem resolution, Customer Relationship Management, Customer Service Improvement, In-house Training & Development, Revenue & Effective Yield Management.
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