Clare Ball
Corporate Customer Service Engagement and Programme Manager and Chair of the Menopause Network @National Highways
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WORK HISTORY
Corporate Customer Service Engagement and Programme Manager and Chair of the Menopause Network @National Highways
Birmingham, GB
Developing and leading the corporate Customer Service Strategy and annual plans with the Customer Service Directors. Working across the business to drive engagement of customer centricity and an increase in customer maturity, to deliver great customer experiences.
EDUCATION
Warrington Collegiate Institute
Business Management, HNC Business Management
Institute of Customer Service
Service Impact
Institute of Customer Service
Customer Service Management
SKILLS
ABOUT CLARE BALL
Experienced at leading and driving customer centric change. Passionately challenges…
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