Clare Hubbard

Senior Customer Success Manager @UP3

Exeter, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Senior Customer Success Manager @UP3

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Responsible for overall Customer Happiness. Ensuring successful delivery of services and working with our Customers to get the best out of ServiceNow.

EDUCATION

N/A

Nottingham Trent University

BEng Hons, Mechanical Engineering

1989 — 1991

Saltash Community College

A levels

SKILLS

GovernanceBusiness Process ImprovementService ManagementProject DeliveryBusiness IntelligenceProject PlanningProcess ImprovementProgram ManagementIT StrategyService DeliveryBusiness AnalysisPrince2Business DevelopmentManagementProject Portfolio ManagementStakeholder ManagementMs ProjectData ManagementRequirements AnalysisProject ManagementItilIT Service ManagementPmoChange ManagementLeadershipBusiness Process

ABOUT CLARE HUBBARD

I am a career Project and Programme Manager, starting with procurements of armoured engineer vehicles, process transformation, technology and data to observing systems and most recently delivery of ServiceNow implementations with projects ranging from, £70k to £700k.I have supported Digital and People Transformation Projects using PROSCI Business Change Management Methodology.I have certificates in Project Management (APM, Prince 2, MSP and PMO) and ITSM (ITIL v3, SLM) as well as my Level 3 City and Guilds in Award in Education and Training.In the last year I have completed a number of ServiceNow Microcerts (Welcome to ServiceNow, ServicePortal, Flow Designer, Predictive Intelligence, Agile and test Management Implementation) and Accreditations (Partner Pre-Sales in Now Platform, HR Service Delivery, Field Service Management and Partner Sales in Now Platform, Sales and Messaging Foundations, HR Service Delivery)

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Clare Hubbard — Senior Customer Success Manager at UP3 in Exeter, GB | Unifers