Clare Edwards
Head of Training & Customer Events Strategy @Smeg Uk Ltd
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WORK HISTORY
Head of Training & Customer Events Strategy @Smeg Uk Ltd
Abingdon, GB
Bringing the Smeg appliances to life via in-person and virtual events/training for consumers, retailers and internal teams.Winner of Best Industry Trainer - IER Awards 2022Highly Commended Best Industry Trainer - ERT Awards 2022Highly Commended Best Industry Trainer - IER Awards 2021
EDUCATION
Sheffield Hallam University
Bachelor of Science (BSc), Food & Consumer Studies
St Bartholomews School
A Levels, English Literature, Biology & Home Economics
ICS Learn
CIPD Level 3, Learning & Development
ICS Learn
CIPD Level 5, Human Resources Management
SKILLS
ABOUT CLARE EDWARDS
Target focused, self-motivated Training Manager with over 20 years experience in sales driven environments. Industry award winning.• Strong business manager skills, Qualified with a CIPD Level 5 in Human Resource Management.• Established and led highly successful training facilities: designs, implements and leads interactive training courses that align with strategic plans to increase product sales and brand awareness.• Excellent understanding of domestic appliance industry, with a major focus on food and appliance training for consumers and retailers. • Focused on customer service and account management, works closely with many key retail accounts to ensure meets high customer expectations and requirements whilst working to sales and growth targets.• Demonstrable recruitment, people management and development skills, leading and motivating teams to achieve business objectives. • Exceptional interpersonal, relationship building, and presentation skills; comfortable relating with consumers, retailers and senior management.• Consistently recognised for abilities in planning and organising, successfully managing multiple projects with large numbers of participants and tight deadlines.
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