Clare Cermak

Customer Relationship Executive @Xsolis

Nashville, TN, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2022 — Present

Customer Relationship Executive @Xsolis

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Nashville, TN, US

Primary owner of client relationships, serving as the key liaison between clients and internal teams.• Achieved growth in Annual Recurring Revenue (ARR) by executing cross-selling initiatives for additional products and services, as well as through facility expansion projects. • Conduct quarterly business reviews with C-Suite executives, offering comprehensive consultative services to clients aimed at maximizing Return on Investment (ROI) using data-driven insights, actionable trends, workflows, and feedback gathered from client interactions.• Act as a cultural ambassador, assisting in onboarding and mentoring new employees to ensure seamless integration into the organization.

EDUCATION

2001

Benedictine University

Bachelor of Arts; S, Social Sciences; Social Sciences; History Sequence

2003 — 2005

Concordia University Chicago

Masters of Arts, Education (Curriculum & Instruction)

SKILLS

Microsoft ExcelStrategic PlanningSoftware ImplementationCoachingAccount ManagementMicrosoft OfficeSalesOutlookSales ProcessCrmManagementTeam BuildingTeachingCustomer RetentionCustomer ServiceTrainingCustomer SatisfactionDatabasesCurriculum DesignProcess ImprovementTeam Leadership

ABOUT CLARE CERMAK

Highly energetic professional with a Master’s Degree in, “Curriculum and Instruction” paired with over 25 years of experience in healthcare, automotive and education industries, offering strong communication skills, enthusiasm and an excellent team work ethic.

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Clare Cermak — Customer Relationship Executive at Xsolis in Nashville, TN, US | Unifers