Clara Ocampo
Clinical Administration Manager at Optum Health Public Sector San Diego
- Role
- Clinical Administration Manager at Optum
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Clara Ocampo
Top 5 Strengths from the VIA Character Strengths Survey:1. Love of Learning2. Spirituality3. Love4. Curiosity5. GratitudeSolution-focused administrative professional with 10+ years of experience in business operations, customer service, technology, and process improvement. Skilled in executive support, calendar management, document preparation, LEAN practices, and cross-department collaboration. Experienced in Microsoft 365, digital organization, and visual communication for reports, presentations, and stakeholder-facing materials. Adaptable, proactive, and committed to strengthening operational excellence in support of high-quality audit and investigative work.Clara enjoys traveling, hiking, cycling, and creating art — experiences that shape her strategic thinking and innovative approach. She also values time spent with her dog, Denny, grounding her leadership in balance and intention.For leaders seeking clarity, direction, and measurable impact —Let’s connect. Strategic. Intentional. Results-Driven. Specialties: Administration and Operations | Data Analytics and Reporting | Process Improvement and LEAN | Business Development | Strategic Planning | Communication | Business Management | Problem Solving | Project Management | Website Development | Health Education | Time Management | Customer Relations | Public Sector | Leadership and Team Building
Experience
Clinical Administration Manager
Feb 2022 — Present
Manage, train, and support a team of 10+ staff, ensuring operational consistency and maintaining compliance.•Prepare and refine written communication and reports with strong attention to clarity, accuracy, and formatting-core to produce audit-ready material.•Coordinate onboarding and HR-related tasks, including access setup, documentation, and communication across departments. •Design and deliver trainings, presentations, and development materials tor staff and leadership.•Maintain and organize digital and physical filing systems, ensuring compliance with retention standards and enabling fast retrieval of investigative documentation.•Serve as a liaison across providers, staff, and departments to maintain clear communication.•Develop departmental goals and process-improvement plans.•Analyze and validate reports for the County of San Diego to ensure accuracy and clarity.
Education
California State University San Marcos
Bachelor's Degree, Business Administration Marketing
2015 — 2020
Mira Mesa High School
High School Diploma
2011 — 2015
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