Clara Manyoh

About Clara Manyoh

Accomplished, committed and creative Scrum Master with more than 5 years of successdelivering IT projects ‘on-time and within budget through improved productivity,performance, and cost control. Broad experience leading and innovating in both healthcare environments. Communicate effectively with all levels of management as well asteam level. Capable of transforming teams from Waterfall to Agile, bringingoverwhelming enthusiasm and awareness to the framework, applying expert judgement tothe removal of impediments, keeping teams focused and delivering success in rapidlyevolving and dynamic environments.Great knowledge with multiple Agile project tracking, documentation, andcommunication tools like customizing workflow on JIRA, Rally, Version one, Visualstudios/TFS, DevOps, SharePoint, Slack, MS Teams, OneNote, Service Now, to tracksoftware development, communicate with team, and generate data related to teamperformance (velocity and burndown chart).Outstanding problem-solving, communication and analytical skills, with the ability todrive conversations, collaboration, coach, support, and mentor my team(s) and ProductOwners as well as the organization when required. Successfully enacted sustainable changeand continuous improvement increasing the productivity of scrum teams by 25% and thequality of deliverables by 40%, reduction of Project cost by 25%.

Experience

1. Scrum Master

   Cigna Healthcare

   Jun 2018 — Present · Houston, TX, US

   Facilitate Sprint Planning meetings, Daily scrum, sprint review, product backlogrefinement sessions and sprint retrospective.• Facilitate preparation and readiness for ART events including PI Planning, SystemDemos, and Inspect and Adapt.• Attend PI planning workshops and facilitate breakout sessions for my teams, systemdemo, inspect and adapt workshops for future PIs and Release Management meetings.• Help the Product Owner/product Management in maintaining, refining, and prioritizingthe product backlog.• Work closely with the Release Train Engineer for the ART in coordinating dependenciesbetween various scrum teams• Help the team in choosing the sprint backlog for every sprint (promoting self-determination for the teams on items that meet the DOR)• Help the team to write and split User stories, breakdown Epics.• Use JIRA to maintain product backlog and sprint backlog and to create and track userstories for Sprint planning, tracking, and managing sprints, create Scrum and Kanbanboards, status reports and burn down charts.• Use Confluence to maintain project documents such as project plans, project scope, andstatus reports and to assign tasks.• Track team progress by creating sprint burndown charts and Release burndown charts• Perform sprint retrospectives to capture lessons learned and what can be improve in next sprint.• Work on the Agile Release Train (ART) with other scrum teams, attend Scrum of Scrumsto coordinate dependencies across various other scrum teams the Agile Release train.• Work with Release Train Engineer, System Architects, and system Team forInfrastructure requirements and to support integration testing,• Mitigate impediments during the sprint in terms of issues and risks• Coordinate across various teams so that teams’ dependencies are met. Facilitate regularmeetings with various stakeholders to ensure dependencies and milestones are met.• Help with Root Cause Analysis and maintain other processes already in place.

Education

• UNIVERSITY OF DSCHANG

  Bachelor's degree, Information Technology