Clara Rice
UX @ Verizon
- Role
- Ux Research & Testing Lead at Verizon Business
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Clara Rice
I graduated from the University of Michigan with a bachelor\'s degree in Cognitive Science…
Experience
Ux Research & Testing Lead
Jul 2022 — Present
Utilizing Voice of Customer (VoC) tools, I gather and analyze user insights to improve digital experiences for Verizon Business Group. By focusing on better understanding the end-user, I create strong hypotheses for multivariate tests, resulting in data-driven decisions for UX optimizations in production. Using VoC analytics tools and multivariate testing methods, I help VBG achieve customer-centricity in all things digital.
Education
University of Michigan - Stephen M. Ross School of Business
Master's degree
2018 — 2019
University of Michigan
Bachelor's degree
2014 — 2018
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