Clara Gobrecht
Business Analyst @Darcey Quigley & Co - Commercial Debt Recovery Specialists
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WORK HISTORY
Business Analyst @Darcey Quigley & Co - Commercial Debt Recovery Specialists
Glasgow, GB
Analyse and optimise business processes across Salesforce and other business-critical systems to improve efficiency and data accuracy- Design, build, and maintain Salesforce Flows and automations to reduce manual work and enhance user experience- Translate business needs into clear technical requirements and user stories for development and product teams- Coordinate user acceptance testing (UAT) and validate new functionality before release- Partner with stakeholders across departments to ensure seamless process adoption and system integration- Deliver user support, training, and documentation to promote adoption of new tools and workflows- Continuously identify opportunities for process and system improvement to support company growth and operational goals
EDUCATION
Université du Littoral Côte d'Opale
Bachelor's degree
Université Blaise Pascal (Clermont-II) - Clermont-Ferrand
Master's degree
ABOUT CLARA GOBRECHT
Hey there! I\'m a Customer Success Manager with over 5+ years of experience in the tech…
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