Claire Rooney
Senior Design Researcher @Lloyds Banking Group
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WORK HISTORY
Senior Design Researcher @Lloyds Banking Group
London, GB
Bringing the Acquisitions and Digital Journeys squad along the research journey, within the Experience Design Homes & Mortgages team.
EDUCATION
Brunel University of London
Distinction in Masters of Arts, Design Strategy & Innovation
National College of Art & Design
Bdes (Hons), Textile Design
SKILLS
ABOUT CLAIRE ROONEY
Design researcher with a qualitative and strategic focus. I enjoy advocating for the user and leveraging findings to bridge the knowledge gaps between business, tech and design.I am most at home in the ambiguous, tricky, innovation space, where I help teams pave the way through formative and evaluative research. I am passionate about human-centered design and finding opportunities to untangle business, service and system problems through ethnography and mixed-methods research.I work best in agile practices with a big dose of creativity, curious, kind and inspiring cultures.
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