Claire Morris

Associate Director of Technology Change and Communication @McDermott Will & Schulte

Los Angeles, CA, US
MOBILE NUMBERS
+13•••••••63

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WORK HISTORY

Jan 2025 — Present

Associate Director of Technology Change and Communication @McDermott Will & Schulte

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EDUCATION

N/A

Croydon College

Business Studies, Languages

N/A

Hendon College | United Kingdom

Executive Diploma in Business Management (Institute of Leadership and Management)

SKILLS

Windows XpManagementXpMicrosoft Office 2003CitrixIT Service ManagementChange ManagementTechnical SupportVisioWindows 7Information TechnologyCaptivateTeam LeadershipRequirements GatheringLotus NotesDocument ManagementSoftware DocumentationOffice 2010TroubleshootingAccessImanageProject ManagementBlackberryHands-on TrainingProgram ManagementHelp Desk SupportSharepointTrainingMicrosoft OfficeE-LearningInstructor-Led Training

ABOUT CLAIRE MORRIS

Senior Technology Training Manager with 20+ years of legal technology experience in training and e-learning course development: delivering training, designing/writing courses, leading a team of trainers and business analysts and directing enterprise initiatives in learning sessions; delivering classroom style training/live presentations, webinar training/virtual classes with web conference tools, and one-on-one coaching sessions with users. Passionate about developing technical and soft skills of all staff and attorneys and strive to create new and innovative learning programs required to ensure the best use of technology while continuing to build a solid foundation for ongoing learning and development. Experienced in collaborating with IT departments and Senior Management to plan and adapt training to specific needs of attorneys, legal, and non-legal staff. Demonstrates outstanding organizational, presentation, and communication skills to deliver high quality content to enable the best-in-class learning platforms and environments for engagement.• MS Office 2013 Certified Specialist• CIPD - Chartered Institute of Personnel & Development UK• TAP accredited (British Institute of Learning & Development)• BCS Foundation Certificate in Business Analysis• CPTM Certified Professional in Training ManagementCOMPETENCIES: Training Curriculum ~ Records Management ~ Learning Management System ~Instructional Material ~ IT Staff Instruction ~ Customized Software Applications ~ Class Schedules ~In classroom Training Sessions ~ Web/Video-conference ~ Training/Support ~ Reference Guides ~ Learning Programs ~ New Hire Training ~ Best Practices ~ Demonstrations Workshops ~ Conference Services ~ Documentation TECHNICAL: Windows 10/Office 2016 ~ iManage/FileSite ~ Intapp Time ~ Chrome River Best Authority ~ Legal MacPac /Innova ~ Microsystems DocXTools ~ Workshare Professional ~ Digital Dictation (Winscribe)~ Adobe Captivate ~ Interaction/CRM ~ Skype/Jabber ~ WebEx ~ LMS Absorb

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