Claire MacHado

Director of Customer Success @ Overflow

Role
Director of Customer Success at Overflow
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Claire MacHado

With over 7 years of customer success experience, I\'m passionate about building a more generous future by helping Overflow partners unlock more donation channels. As the Director of Customer Success at Overflow, I lead a team that empowers and equips churches and nonprofits to grow their generosity community. I\'m an implementer with a passion for delivering exceptional customer experiences, proactively and collaboratively solving complex problems, and empowering team members to maximize potential.Previously, I owned and operated an LLC that contracted with the US Embassy in Managua, Nicaragua to provide personal services for embassy employees. I successfully transformed the organization from the brink of bankruptcy to a thriving and efficient association. I also founded the customer success team at Azuqua, later acquired by Okta.

Experience

  1. Director of Customer Success

    Overflow

    Jan 2025 — Present · Seattle, WA, US

Education

  • University of Washington

    Bachelor of Arts in Business Administration, Marketing

    2010 — 2014

Skills

  • Online Marketing
  • Social Media Marketing
  • Powerpoint
  • Market Research
  • Promotions
  • Start-Ups
  • Microsoft Office
  • Business Planning
  • Management
  • Customer Service
  • Event Planning
  • Event Management
  • Social Media
  • Marketing Communications
  • Facebook
  • Social Networking
  • Event Producing
  • Leadership
  • Marketing Strategy
  • Advertising
  • Marketing
  • Networking

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Claire MacHado — Director of Customer Success at Overflow in Seattle, WA, US | Unifers