Claire Kelly
Senior Product Manager, Technical at Amazon
- Role
- Senior Product Manager, Technical at Amazon
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Claire Kelly
Customer-focused product leader with 9+ years building enterprise and consumer software at scale. Turns customer needs into seamless user experiences and measurable product outcomes - balancing speed, technical depth, and empathetic cross-functional leadership. Maiden Name: McCloskey
Experience
Senior Product Manager, Technical
Jul 2025 — Present · Chicago, IL, US
Leading the Case Management platform for Amazon Customer Service, driving global CX improvements and operational efficiencies through large-scale platform modernization and AI-powered capabilities.
Education
Northwestern University
Master of Science (MS), Engineering Design and Innovation
2015 — 2016
Kent Denver High School
High School Diploma, General Studies
Northwestern University
Bachelor of Science (BS), Manufacturing and Design Engineering
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