Claire Han
Brand Ambassador @Lucid Motors
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WORK HISTORY
Brand Ambassador @Lucid Motors
Scottsdale, AZ, US
Worked in a technology-driven retail environment focused on educating customers about advanced electric vehicle technology and gathering insights on customer needs and product perceptions.• Ranked top performer in North America for customer engagement and lead capture in Q4 through consistent consultative discovery and personalized customer interactions.• Conducted in-depth customer conversations to understand needs, preferences, and purchasing behavior, translating complex vehicle technology into clear product value.• Collected and synthesized customer feedback to identify patterns in customer questions, product perceptions, and buying considerations, helping inform improvements to customer engagement strategies.• Partnered cross-functionally with sales and operations teams to resolve customer issues, reduce friction in the purchase journey, and improve the overall customer experience.
EDUCATION
Arizona State University
Bachelor of Arts - BA, Business/Corporate Communications
Arizona State University
Master of Science - MS, Artificial Intelligence in Business
Arizona State University
Bachelor of Arts - BA, Business Law
ABOUT CLAIRE HAN
I am a data-driven business professional focused on using artificial intelligence and analytics to improve decision-making, customer experiences, and overall business performance.I am currently pursuing a Master of Science in Artificial Intelligence in Business at Arizona State University’s W. P. Carey School of Business. Through this program I have been developing practical skills in machine learning concepts, data analysis, and AI strategy. My academic work focuses on translating complex technical insights into clear business recommendations, helping organizations identify patterns in data, improve operational efficiency, and make more informed strategic decisions.At Lucid Motors, I work in a technology-driven environment where I engage directly with customers, gather product feedback, and communicate complex vehicle technology in ways that make sense to customers. This experience has strengthened my ability to connect product insights, user behavior, and customer feedback to identify opportunities for improvement and better outcomes.Previously, I worked in management roles in the retail and consumer products space where I led teams, evaluated sales and performance metrics, managed budgets, and implemented data-informed initiatives that improved revenue and operational efficiency. These experiences strengthened my ability to connect market trends, customer behavior, and business performance.I am particularly interested in roles at the intersection of AI, data, and business strategy, including business analyst, product analytics, and AI-focused strategy roles. I enjoy working between technical and business teams to turn data into insights that support better decisions and meaningful business impact.I am currently seeking opportunities in Los Angeles where I can contribute to organizations building and applying AI-driven products and data solutions.
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