Claire Gilbert
Director Operations Client Services @FTI Consulting
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WORK HISTORY
Director Operations Client Services @FTI Consulting
Drive key account initiatives within the legal sector by analysing revenue trends, developing performance insights, and advising senior leadership on growth opportunities. Partner with cross-functional teams to align business development efforts with strategic goals, leading planning sessions and ensuring stakeholder alignment. Manage high-profile engagements, including exclusive General Counsel and law firm events, enhancing client relationships and thought leadership presence. Facilitate collaboration across internal teams to ensure initiatives are delivered effectively and aligned with overall business priorities.
EDUCATION
Barking Owl
Master of Business Administration
ABOUT CLAIRE GILBERT
Experienced Chief of Staff and trusted strategic partner, with a strong track record of working closely with senior leaders to shape priorities, drive progress, and keep the business moving forward. I turn ideas into reality — leading initiatives, streamlining operations, and acting as a sounding board to ensure leaders stay focused on what matters most.Over the past five years, I’ve played a key role in the Chairman’s office of a global consulting firm — managing day-to-day operations, overseeing communications, delivering people and culture programmes, and supporting leadership through growth and change. I bring clarity, calm, and momentum to complex environments, with a focus on impact, trust, and getting things done.
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