Claire Dufek

About Claire Dufek

Welcome! I\'m Claire Dufek, a communications strategist with 12 years of experience in driving business outcomes and stakeholder engagement in medium to large federal and financial institutions, as well as technology organizations. I have a proven track record of designing and implementing communications campaigns to promote employee and client engagement, as well as converting data into compelling stories that drive strategic change and creating innovative solutions by building partnerships across multiple business functions.Professional and Technical Skills: Internal Communications, External Communications, Writing, Storytelling, Copywriting & Editing, Word Processing, Editorial Calendars, Stakeholder Engagement, Public Relations, Pr Strategy, PR Planning, Hiring PR Agencies, Managing PR Agencies, Media Relations, Communicating with the Media, Event Planning, Crisis Communications, Crisis Communications Strategy, Crisis Communications Planning, Change Management, Change Management Communications, PROSCI ADKAR Model, PROSCI PCT Model, Change Technique Application, Technology Change Management, Organizational Change Management, Planning Change, Leading Successful Organizational Change Management, Strategic Storytelling, Storytelling Across Media, Engaging Specific Stakeholders, Campaign Design and Ideation, Meta Storytelling, Info Comics, Creating Awesome Presentations, Executive Presentations, Video Communications, Video Editing, Speech Writing, Script Writing, Executive Talking Points, Executive and Leadership Messaging, Executive Communications, Artificial Intelligence (AI), Writing.io, Dream Studio, ChatGPT, Project Management, Business Strategy, Managing Teams, Cross-functional Collaboration, Consulting, Project Planning, Risk Assessment, Risk Management, Risk Mitigation Strategy, Marketing, Digital Marketing, Brand Management, Brand Creation, Brand Strategy, Marketing Analytics, SEO Optimization, Social Media, Marketing Campaigns, Leadership, Building Teams, Human Centered Design, User Experience, Information Architecture, Human Behavior Design, Usability Testing, Journey Mapping, Omnichannel Journey Mapping, Omnichannel Customer Experience, Customer Experience, Visual Design Fundamentals, Persuasive Design, Emotional Design, Interactive Design, Storyboarding, Intranet Creation, Intranet Management, Spanish Language (Advanced Speaking, Reading, and Writing), Adobe Creative Suite (Premier Pro, Photoshop, Acrobat), Microsoft (Teams, SharePoint, Outlook, Word, PowerPoint, Excel, Project, Publisher)

Experience

1. Change Management & Communications Lead, Information Security

   Accenture Federal Services

   Jul 2024 — Present · Washington, DC, US

   Architecting enterprise-wide change and communications frameworks that drive cybersecurity adoption, shape leadership decisions, and scale information security operations through strategic insight, cross-functional collaboration, and measurable results• Spearheading CMMC Audit campaign to address regulatory risk, mobilizing leadership and delivery teams to adopt secure behaviors, meet evolving regulatory expectations, and embrace long-term cultural transformation• Unified leadership on urgent security communications by introducing stakeholder alignment processes, reducing time to alert enterprise teams of external risks by 76% and enabling faster, clearer threat response• Launched and scaled change management & comms team in response to growing enterprise needs, expanding to 3 members after 250% output increase, reflecting rising influence and sustained stakeholder demand

Education

• University of Virginia Darden School of Business

  Master of Business Administration (M.B.A.)

• Connecticut College

  BA

Skills

• Facilitation
• Non-Profits
• Management
• Program Development
• Leadership Development
• Program Coordination
• Business Networking
• Writing
• Government
• Nonprofits
• Politics
• Design Collaboration
• Organizational Development
• Analysis
• Creative Strategy
• Research
• Leadership
• Public Speaking
• Microsoft Office
• Community Outreach
• Spanish
• Text Editing
• Virtual Collaboration
• Strategic Sourcing
• College Recruiting
• Portuguese
• Event Planning
• Project Coordination
• Photography
• Fundraising
• Analytical Reasoning
• Project Design
• Recruiting