Claire Wicky

Customer Marketing @Mirakl

Paris, FR

Events- Organized the EMEA UAB 2025 (User Advisory Board), bringing together 45 clients to share their feedback with the Product team- Responsible for 1:1 meetings during the Mirakl Summits in Paris, London, and Munich (67 meetings organized with top management)- Coordinated roundtables and webinars (e.g. Product Roadmap 2025, with an average of 200 participants) alongside the Customer Success teamsAdvocacy & Customer Content- Produced customer testimonial videos, from ideation to delivery- Created communication materials for Sales and Product teams- Monitored post-event satisfaction and analyzed KPIsCustomer Community- Drafted and distributed customer newsletters to promote new product features and strengthen community engagement

University of Strasbourg

Bachelor (remotely), Business Administration

ULACIT

Semester Abroad, Economy and Business Administration

Sciences Po

Master, Marketing and Society - Cum Laude

University of St Andrews

Semester abroad, Art History, International Relations

Camille See High School

French Baccalauréat with International option, Economics and Social Sciences, with a specialisation in Economics. Graduated with honours.

Sciences Po Strasbourg

Bachelor equivalence, Social Sciences