Claire Stephenson
Head of Partnerships @Digital Wellness
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WORK HISTORY
Head of Partnerships @Digital Wellness
As Head of Partnerships at Digital Wellness, I lead enterprise growth across strategic health insurer and corporate partners, overseeing partnership strategy, contract negotiation and go-to-market execution to ensure digital health programs deliver measurable commercial and health outcomes.I work closely with the Managing Director and Executive Team to expand partnerships, strengthen market positioning and drive long-term partner value. From onboarding through to optimisation and renewal, I oversee the full partnership lifecycle and ensure programs are commercially sustainable and impactful for partners and participants.A key part of my role is aligning business development, marketing and operational delivery to support scalable growth and engagement. I collaborate across Marketing, Product, Clinical and Operations teams to deliver enterprise initiatives that strengthen partnerships, drive enrolments and advance our mission to help Australians live healthier lives through digital health.Key achievementsI led a commercial redesign of the service delivery model through contract renewal strategy, pricing repositioning and booking optimisation, increasing session adherence and delivering ~29% year-on-year revenue growth while improving outcomes and partner ROI. Extending initial coaching sessions from 30 to 60 minutes and increasing pricing by 93% aligned the offering with market benchmarks and increased enrolment value by ~33%.I drove seasonal uplift across a national insurer partnership through a targeted engagement and GTM strategy, resulting in leads +101%, enrolments +82%, conversion +6.5% and coaching sessions +384%, alongside improved participant engagement.I also strengthened enterprise growth foundations by expanding CDMP partnerships and pipeline and establishing scalable partnership operating systems, including pricing models, opportunity calculators and a Partner Resource Centre to enable consistent delivery and faster proposal development.
EDUCATION
Whitehouse Institute of Design
Creative Direction and Styling
ABOUT CLAIRE STEPHENSON
I’m a senior partnerships and growth leader with 8+ years’ experience driving commercial outcomes at the intersection of strategy, partner enablement, marketing execution and revenue optimisation. I specialise in scaling partner ecosystems, improving unit economics and turning data into action — all within complex, highly regulated environments.Commercially minded and highly adaptable, I thrive where strategy, creativity and execution meet. I love building things — from scalable partner solutions and high-performing campaigns to operating models that unlock sustainable growth. Known for a “there’s always a way” mindset, I bring clarity to complexity and momentum to ambitious ideas.
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