Claire Spinks

Operations Business Administration Manager @ivolve care & support

Aylesbury, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2025 — Present

Operations Business Administration Manager @ivolve care & support

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EDUCATION

1999

Birkbeck, University of London

Psychology

SKILLS

ManagementComplaint InvestigationsEnvironmental AuditingLine ManagementDisciplinary & Grievance ProceduresAnalytical SkillsInvestigative InterviewingReport WritingOffice ManagementWritten CommunicationOral CommunicationCustomer Service ManagementQuality AssuranceTraining DeliveryCompetency Based InterviewingCommon SenseTenacious Work EthicTeam LeadershipTeamworkPolicy WritingPresentation SkillsCommunicationChange ManagementRecruitingPerformance ManagementTeam BuildingCollaborative Problem SolvingNegotiationInterpersonal SkillsCustomer ServiceLeadershipCoachingMentoringInterviewing for Recruitment and Selection

ABOUT CLAIRE SPINKS

I am an experienced Senior Complaints/Customer Experience and Operations Manager with a passion for delivering first class Customer Service. I thrive on tackling new challenges, especially where I can use my problem-solving skills to bring about positive change and sharing learning.A natural leader, I believe that a happy workforce is a productive workforce, and have a naturally collaborative leadership style, helping team members to make the most of their strengths and offering support with development in other areas.

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Claire Spinks — Operations Business Administration Manager at ivolve care & support in Aylesbury, GB | Unifers