Claire Shaw
Global Inclusion Delivery Manager @汇丰
Signup · Get unlimited contacts
WORK HISTORY
Global Inclusion Delivery Manager @汇丰
Leeds, GB
I create and deliver inclusion initiatives that support, represent, and enable progression for diverse colleague groups. Working across Global HR and the wider business, I help translate the Inclusion Strategy into practical programmes that improve colleague experience and support broader business goals.Key responsibilitiesDesign and deliver inclusion programmes and campaigns aligned to HSBC’s Inclusion Strategy and people priorities.Partner with senior stakeholders, HR teams, and colleague networks to identify needs, shape interventions, and drive adoption.Build initiatives that improve representation, development, and progression for underrepresented groups.Coordinate delivery plans, governance, and communications to ensure initiatives land effectively across regions and functions.Track outcomes and provide insight through reporting/MI, using data to refine activity and demonstrate impact.Support inclusive culture change through guidance, toolkits, and best-practice sharing across the organisation.
EDUCATION
Ifs School of Finance
CeFAP, Financial Administration and Planning
Cii
Certificate in Mortgage Advice, Mortgage financial advice
ABOUT CLAIRE SHAW
Customer- and colleague-focused leader with a commonsense, outcomes-driven approach. Known for solving complex problems, leading with emotional intelligence, and delivering high-quality results at pace. Experienced in designing and delivering multi-channel solutions that improve customer and employee experience, with a strong track record of engaging and influencing stakeholders at all levels. Background spans risk, operations, propositions, change delivery, and inclusion.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.