Claire Lindberg
Helping CX Teams Work Smarter Through Data, Humans & AI | Enterprise Account Manager at Kustomer
- Role
- Enterprise Account Manager at Kustomer
- Location
- Madison, WI, US
- LinkedIn followers
- 500 followers
About Claire Lindberg
As an Enterprise Account Manager at Kustomer, I work with existing enterprise customers to help them maximize the value of our omnichannel customer service CRM. I partner with CX and operations teams to understand their priorities, identify growth opportunities, and ensure Kustomer supports their ability to deliver efficient, personal, and scalable customer experiences.I focus on:• Managing and expanding long-term customer relationships• Guiding teams on how to use Kustomer’s platform more effectively• Bringing AI, automation, and data into their workflows in practical, useful ways• Leading strategic conversations, demos, and business reviews• Collaborating across teams to ensure a seamless customer journeyMy goal is to help teams balance the power of data, humans, and AI to work smarter and delight their customers.
Experience
Enterprise Account Manager
Dec 2025 — Present
As an Enterprise Account Manager at Kustomer, I work with existing enterprise customers to help them maximize the value of our omnichannel customer service CRM. I partner with CX and operations teams to understand their priorities, identify growth opportunities, and ensure Kustomer supports their ability to deliver efficient, personal, and scalable customer experiences.I focus on:• Managing and expanding long-term customer relationships• Guiding teams on how to use Kustomer’s platform more effectively• Bringing AI, automation, and data into their workflows in practical, useful ways• Leading strategic conversations, demos, and business reviews• Collaborating across teams to ensure a seamless customer journeyMy goal is to help teams balance the power of data, humans, and AI to work smarter and delight their customers.
Education
University of Wisconsin-Madison
Bachelor of Arts - Journalism, Strategic Communications, Digital Studies Certificate
2013 — 2017
Skills
- Teamwork
- Management
- Customer Service
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Leadership
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