Claire Koedood
Lead Technical Quality Manager (Tqm), Customer Services and Delivery @SAP
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WORK HISTORY
Lead Technical Quality Manager (Tqm), Customer Services and Delivery @SAP
London, GB
EDUCATION
Loughborough University
Bachelor of Science - BS, Computer/Information Technology Administration and Management
SKILLS
ABOUT CLAIRE KOEDOOD
A highly motivated ITIL Expert, with over 28 years IT experience within a Blue Chip Company. Enjoys providing service management best practice, service design and transition expertise to bring Tech services under a standard central global support model. In depth experience of supporting regulatory compliant systems, with more than 15 years experience working with offshore partners to provide support and project delivery. Always looking to expand service management skills and apply ITIL & Six Sigma methodologies to enable significant service improvements, adding value by providing real business benefits.
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