Claire Hoare
Service Manager @NatWest Group
Bristol, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2023 — Present
Service Manager @NatWest Group
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SKILLS
Project DeliveryManagementPrince2Active DirectorySolution SellingIncident ManagementSqlTeam LeadershipDatabasesTeam ManagementProject ManagementItilIT Service ManagementAccount ManagementChange ManagementCustomer ServiceService DeliveryBusiness AnalysisMicrosoft OfficeIis
ABOUT CLAIRE HOARE
A highly motivated Service Desk leader, with over 15+ years’ ITSM experience, within a multi-channelled centered environment, who has a passion for customers, continuous improvement and employee satisfaction, development, and progression. A \"people\" first leader that places the needs and well-being of my team at the forefront of decision making, and management style. Always creating a positive work culture that promotes employee engagement, retention and productivity.
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