Claire Gerhardt
Premium Service Account Manager at the Dallas Mavericks
- Role
- Premium Service Account Manager at Dallas Mavericks
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
Experience
Premium Service Account Manager
Jun 2024 — Present · Dallas, TX, US
Manage a book of business valued at $10.7 million in annual revenueServe as primary point of contact for premium clients, focusing on relationship building and retentionPlan and execute premium space activations to enhance game-day experiencesOversee premium gifting initiatives, including hand-delivery of curated items to top clientsCollaborate with internal departments to ensure a seamless, high-end service experienceMaintain a proactive approach to client service, anticipating needs and creating personalized touchpoints
Education
University of Kentucky
Bachelor of Business Administration - BBA
2014 — 2018
Skills
- Public Speaking
- Microsoft Word
- Social Media
- Social Networking
- Management
- Event Planning
- Leadership
- Marketing
- Microsoft Office
- Sales
- Teamwork
- Social Media Marketing
- Microsoft Excel
- Powerpoint
- Communication
- Newsletters
- Customer Service
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