Claire C.

Client Engagement Manager @Nice Nexidia

Huddersfield, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2017 — Present

Client Engagement Manager @Nice Nexidia

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Huddersfield, GB

Experienced business consultant responsible for business services delivery across the EMEA region including; client onboarding & implementation, operationalisation of NICE-Nexidia applications, programme & strategy management, specialist product training, and Managed Analytical Services fulfilment.Day to day, I support and manage MAS teams, and client services engagements through the complete life-cycle; kick-off to after-care.My specialist areas include Interaction & Speech Analytics, Quality Management, Data Analytics and Contact Centre Compliance.

EDUCATION

2006 — 2009

University of Leeds

Geography BSc (Hons)

1999 — 2004

Sherburn High School

GCSEs

2004 — 2006

Sherburn High School

A-Levels

ABOUT CLAIRE C.

Established Consultant in Interaction & Speech Analytics, Quality Management and CX…

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Claire C. — Client Engagement Manager at Nice Nexidia in Huddersfield, GB | Unifers