Charles Charlie Kordes
SVP, Customer Engagement at General Motors Insurance and Overall Insurance, Marketing and Customer Experience Nerd
- Role
- SVP, Customer Engagement - General Motors Insurance Company at GM Financial
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Charles Charlie Kordes
Senior executive leader responsible for all marketing, media, and customer experience activities. Proven success in building brands, creating demand and improving customer experience within a competitive product and service vertical.Specialties: Marketing, Media, Brand Development, Insurance Products, Pricing, Product Design, Analysis, Customer Advocacy, Retention, Conversion, Business Process Management, Diversity & Inclusion, Project Management
Experience
SVP, Customer Engagement - General Motors Insurance Company
Oct 2022 — Present
Education
Clemson University
BS, Financial Management
1998 — 2001
Skills
- Product Development
- Analysis
- Leadership
- Liability
- Enterprise Software
- Claim
- Customer Advocacy
- Marketing
- Process Management
- Property & Casualty Insurance
- Product Design
- Segmentation
- Management
- General Insurance
- Insurance
- E-Commerce
- Customer Retention
- Underwriting
- Business Analysis
- Sales
- Requirements Analysis
- Statistics
- Project Management
- Pricing
- Competitive Analysis
- Customer Experience
- Analytical Skills
- Selling
- Analytics
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