Charles Kelsoe

About Charles Kelsoe

Project Manager and analyst with a valuable blend of business and technical expertise and a proven record of success in the development/implementation of complex technical strategies, technology infrastructures and software solutions. Problem solver with an innate ability to identify and understand business issues, filter options, and develop technology solutions that address the needs, and achieve the objectives, of all stakeholders. Solid understanding of the project management process, experience in managing people, ability to work on multiple projects simultaneously, and comfortable working in a virtual environment.Polished communicator and skillful listener able to translate technical information to non-technical audiences, and convey customer vision to technical staff. Possesses exceptional relationship-building skills, and the ability to educate end-users on new systems and applications. Experienced and successful in startup to Fortune 100 environments and across a broad range of sectors, including banking, financial services, restaurant, insurance, energy, education, healthcare, real estate, automotive, manufacturing, government, pharmaceutical and more. Particular expertise in the implementation and conversion of insurance agency management systems and more than 25 years of experience in the insurance industry, in agency roles, in the carrier office, and as a consultant to the industry.Partial Client List: Allstate Insurance, BMW, BoJangles, Castrol Chemical, Duke Energy, Ingersoll-Rand Companies, MedReview, MetLife, Nabisco, NorthWestern Mutual, Rockwell Truck Transmissions, Sabritas, University of North Carolina, Wells Fargo Insurance ServicesTechnologies: MS Office, Access, ASP, Visual Basic, ASP.NET, VB.NET, proprietary business applications/systems, VoIP phone systems, Databases including SQL query tools, MS Development Tools, MS Desktop Applications, anti-virus/security/management applications, Extract, Transform, and Load process and toolsSpecialties: Project PlanningProject ManagementProfessional Services and ConsultingBusiness DevelopmentEmerging and Existing TechnologiesSoftware Solutions DevelopmentOperations ManagementClient Relationship ManagementCommunicationPresentationTeam BuildingLeadershipRequirements and Needs AssessmentTechnology Training and SupportSystems Architecture and Integration

Experience

1. Sr Product Manager, Agency Products

   Vertafore

   Jan 2024 — Present

Skills

• Databases
• Technical Translation
• Agency Management Systems
• Business Technology Optimization
• Technology Integration
• Software Implementation
• IT Infrastructure Management
• Business Process
• Training
• Sharepoint
• Testing
• Information Technology
• Software Solutions
• Data Conversion
• Requirements Gathering
• Insurance
• Business Development
• IT Strategy
• Automated Data Conversion
• Insurance Industry
• Quality Assurance
• Data Quality Control
• Vendor Management
• Access
• Strategy
• E-Commerce
• Software Documentation
• Sdlc
• Project Management
• Operations Management
• Process Improvement
• Software Development
• Team Building
• Management
• Leadership
• Business Analysis
• Data Center
• Requirements Analysis
• Start-Ups
• Data Validation