Christopher Jones
Senior Director, Dx and Ai Product Management - Genesys Cloud Voice @Genesys
Houston, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2021 — Present
Senior Director, Dx and Ai Product Management - Genesys Cloud Voice @Genesys
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Houston, TX, US
I am currently the Senior Director of Telco Commercial Management at Genesys where I\'m responsible for leading the strategy and execution of telco services for Genesys globally.
EDUCATION
N/A
University of Houston-Clear Lake
Master of Science, Data Science
2019 — 2021
University of Wisconsin-Milwaukee
Bachelor of Science - BS, Computer and Information Sciences
SKILLS
Call CenterVoipAvayaSaasTeam ManagementOutsourcingProfessional ServicesSolution ArchitectureProgram ManagementSoftware DevelopmentLeadershipInbound MarketingAvaya TechnologiesIvrCloud ComputingEnterperise ArchitectureVoice Over Ip (Voip)IT Service ManagementContact CentersVirtualizationIntegrationTelecommunicationsBusiness AnalysisTroubleshootingMicrosoft Sql ServerCrmBpoQuality AssuranceEntrepreneurshipEnterprise SoftwareVendor ManagementCall CentersSoftware as a Service (Saas)Unified CommunicationsStart-UpsCtiCustomer Relationship Management (Crm)
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