Claire Jacobs

About Claire Jacobs

Customer-Centric. Data-Informed. Progress-Driven.I\'m a strategic professional with a strong foundation in Customer Care, Sales Leadership, and Process Improvement, now actively building a path toward Business Analysis and Data Strategy. My experience spans leading high-performing teams, delivering measurable service outcomes, and using data to solve complex customer problems — and I\'m passionate about bringing that same value to forward-thinking, digital-first organizations.Currently upskilling through certifications in SQL, Power BI, and Tableau, I thrive where people and data intersect. I’m energized by roles that allow me to enhance systems, streamline operations, and uncover insights that drive better customer and business outcomes. Open to opportunities in Customer Success, Sales Operations, and Entry-Level Business Analytics Strong communicator, cross-functional collaborator, and solution-focused leader Known for being hands-on, self-motivated, and relentless when it comes to improving process and performanceIf you\'re looking for someone who can connect customer experience with business intelligence, I’d love to connect.

Experience

1. Associate Manager, Operations

   KFC US

   Sep 2025 — Present

Education

• University of North Texas

  BA, Psychology

  2009 — 2012

Skills

• Merchandising
• Finance
• Retail
• Banking
• Sales
• Customer Service
• Microsoft Excel
• Marketing
• Psychology
• Trend Analysis
• Marketing Strategy
• Business Strategy
• Retail Marketing
• Retail Sales
• Leadership
• Management
• Microsoft Office
• Sql
• Microsoft Outlook