Cj Tinsley
Director of Customer Support & Information Technology + Salesforce Admin at All Traffic Solutions
- Role
- Director of Customer Support & Information Technology at All Traffic Solutions
- Location
- State College, PA, US
- LinkedIn followers
- 500 followers
About Cj Tinsley
At All Traffic Solutions, I provide strategic oversight and leadership across the full lifecycle of customer and technical operations. As the head of Technical Customer Support, Quality Control, Repair Services, and IT – a role which encompasses serving as the Senior Salesforce Administrator – I ensure these vital departments work cohesively. My responsibilities range from guaranteeing customer satisfaction and product integrity to maintaining efficient repair workflows and a stable, effective IT environment, leveraging platforms like Salesforce to support the entire organization.
Experience
Director of Customer Support & Information Technology
May 2020 — Present · State College, PA, US
Education
University of Delaware
Information Systems
1999 — 2003
Skills
- Windows
- Wireless Networking
- Microsoft Office
- Windows 7
- Visual Studio
- Networking
- Management
- Help Desk Support
- Customer Service
- IT Service Management
- Technical Support
- IT Management
- Software Documentation
- Sql
- Linux
- Leadership
- Strategic Planning
- Troubleshooting
- Active Directory
- Android
- Windows Server
- Hardware
- Javascript
- Sharepoint
- Security
- Bmc Remedy
- Computer Hardware
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