Christopher Louey

Experience

1. Community Manager

   Metro Sports & Entertainment Group

   Mar 2024 — Present · Rochester, NY, US

   Managed a team of 15+ employees, overseeing hiring, training, scheduling and performance to ensure efficient operations and exceptional customer experiences• Led community engagement initiatives by offering STEM programs, fun tournaments and educational partnerships to local schools and nonprofit organizations • Partnered with YMCA management to ensure brand consistency, aligning program delivery, marketing materials and community engagement with mission standards• Developed and facilitated educational courses in coding, game design, esports and business to provide opportunities and empower local youth in the community• Develop project timelines and budgets in collaboration with stakeholders to ensure timely and cost-effective completion of two gaming lounges• Liaise with architects, contractors, and vendors to oversee the design, construction, and installation of gaming equipment and infrastructure• Conduct site visits and assessments to evaluate the structural feasibility and requirements for installing amenities in YMCA facilities• Coordinate with internet providers and IT specialists to ensure proper installation of electrical, networking, and internet infrastructure to support gaming equipment and technology

Education

• College of the Holy Cross

  Bachelor of Arts, Economics

  2008 — 2012