Cj Lamb

About Cj Lamb

Highly motivated, multi-discipline professional with a demonstrated track record of successfully producing high quality results. Years of working in highly technical disciplines combined with years in marketing and distribution give me a unique insight into identifying opportunities where technology can be transformative to a process or workflow and, more importantly, conveying that vision to non technical people in ways they can understand and get excited about. Create training programs for internal and external customers, from start to finish, using multiple delivery vectors, including in person delivery, virtual delivery (using WebEx, Skype, and Zoom), and developing, producing, and delivering training videos.

Experience

1. Manager - Training Architect and People Development

   The Baldwin Group

   Dec 2024 — Present · Charlotte, NC, US

   Training Maestro: Orchestrating a journey of growth for aspiring insurance agents, guiding them to master the art of personal lines insurance - from the first spark of interest to becoming carrier and product savvy Risk Advisors. Mentor, motivate, and develop both new and experienced Risk Advisors, building on their existing knowledge and experience.Product Sage: Demystifying the world of personal lines insurance (auto, home, renters, and more), teaching Risk Advisors the ins and outs of products and carriers to help them find the perfect solutions for our clients.Carrier Navigator: Empower Risk Advisors to confidently navigate various insurance carriers, emphasizing key differences, unique selling points, and quoting techniques.Engagement Champion: Create engaging training programs that blend interactive workshops, real-world scenarios, and digital resources.Performance Advocate: Track trainee progress, provide constructive feedback, and celebrate milestones. Develop follow-up programs to reinforce learning and encourage continuous growth.Motivational Guide: Inspire new Risk Advisors to excel by fostering a positive, growth-oriented culture, making every training session as energizing as it is informative.Leveraging 21st century technology and learning techniques to cultivate the Risk Advisor of the future.

Education

• Winthrop University

  Political Science with Emphasis in Public Policy and Administration, Political Science / Finance

  1991 — 1995

Skills

• Sales
• Agency Relations
• Property & Casualty Insurance
• Webinars
• Development of Training Materials
• Agency Code Management
• Casualty
• General Insurance
• Training
• Being a Dad!
• Training Delivery
• Customer Service
• Insurance
• Public Speaking
• Technical Coordination
• Liability
• Social Media
• Salesforce.com
• Urban Planning
• Strategic Planning
• Marketing
• Project Planning
• Technical Standards
• Underwriting
• Legal Liability
• Sharepoint Designer
• Casualty Insurance
• Risk Management
• Special Projects Manager
• Commercial Insurance
• Sharepoint Coordinator
• Project Management
• Commercial Lines
• Social Media Development