Francisco Zepeda

About Francisco Zepeda

I have always been a self motivated individual that takes pride in doing the best at…

Experience

1. Cargo Claims Prevention Manager

   Midwest Motor Express

   Jul 2024 — Present · Denver, CO, US

   Lead regional efforts to minimize cargo claims and operational inefficiencies by developing and enforcing policies related to freight handling, loss prevention, and overage/shortage/damage (OS & D) mitigation. Serve as a subject matter expert in cargo integrity, working closely with cross-functional teams and executive leadership to drive improvements in compliance, training, and customer service.Guide and train service center personnel on freight handling, loading techniques, and claims prevention practices to reduce cargo damage and improve operational standards.Partner with executive leadership, operations, and sales teams to identify root causes of OS & D issues and implement corrective measures that enhance service quality and efficiency.Investigate and assist with the resolution of complex and high-value claims, while managing the timely disposition of refused, astray, salvage, and hazardous freight across the region.

Skills

• Freight
• Ocean Freight
• Logistics Management
• P
• Truckload
• Dot Regulations
• Operations Management
• Dispatching
• Freight Brokerage
• Sales Operations
• As400 System
• Customer Service
• Dot Compliance
• Warehouse Management
• Ltl
• Route Planning
• Customs Regulations
• Transportation
• Fleet Management
• Warehousing
• Sales
• Freight Forwarding
• Ftl
• Flatbed
• Team Building
• Import
• Reverse Logistics
• Distribution Center Operations
• Container
• Road Transport
• Cold Calling
• Inventory Management
• Inventory Control
• International Logistics
• Transportation Management
• Air Freight
• Ocean
• Inco Terms
• Forwarding
• Customs Brokerage