Ciro Troncoso

Analytics Solution Consultant @Fourth

Tampa/St. Petersburg, FL, US

Coordinate with management to understand business problems and develop effective solutions. Coordinate between customers and technical teams to understand customer needs Maintain clear and complete knowledge on company business architecture and procedures. Collaborate with Project Manager in planning and executing assigned projects. Understand project requirements and develop priorities, scope and schedules. Analyze business process changes and determine their impact to customers. Implement process improvements for business solution analysis and delivery methodologies. Provide training requirements and recommend changes and enhancements to system. Coordinate with Product Development to translate business requirements to technical specifications. Analyze and determine process problems, resolve them and prepare technical specifications. Respond to customer requests regarding issues and escalate them if required for faster resolution. Identify and analyze business risks and develop mitigation plans. Provide post-deployment support to customers as needed. Educate on best practices, business processes and company policies. Evaluate business metrics and provide recommendations for future projects. Analyze business requirements and develop cost effective systems and solutions. Resolve any conflicts and manage infrastructure and implementation of new business systems. Manipulate high-volume, high-dimensional structured and unstructured data from a variety of sources Implement metrics to identify anomalies, relationships, and trends Use open source data science and statistics packages such as Python Utilizing cloud-based BI platforms that deliver progress analytics such as GoodData Utilizing cloud-based platforms for interconnecting diverse systems such as Keboola

The Art Institute of New York City

Master of Business Administration - MBA, Entrepreneurial and Small Business Operations