Collins
Futurist, Keynote Speaker, CE Provider and Leader. Moving the hearts, minds and actions of eye care professionals to embrace the changing eye care landscape and seek patient delight. 20/20 is no longer enough.
- Role
- Patient Care and Experience Coordinator - Optical at Kaiser Permanente
- Location
- Oregon City, OR, US
- LinkedIn followers
- 500 followers
About Collins
Industries: Optical, Retail, International Public Health, Non-Profit Healthcare• Self-directed and positive manager of people, processes and business results with over 10 years’ experience leading and providing daily coaching of teams of up to 14 employees.• Over four years international experience in evidence-based program management and grassroots implementation, providing services to integrate new health technology for the benefit of multilevel stakeholders.• Organized strategic thinker, able to clearly capture multi-cultural perspectives and translate them into realistic plans and timetables while garnering buy-in and creating momentum.• Crafts phenomenal customer experiences. • Multilingual: French, Spanish and two African dialects.
Experience
Patient Care and Experience Coordinator - Optical
Jul 2025 — Present · Clackamas, OR, US
Recrafting the Patient Care Experience, Coaching Optical Competencies, New Product Rollout, Developing Product Strategy
Education
Tulane University
MPH, International Public Health
2002 — 2002
Western Washington University
BA, Sociology, Psychology
1992 — 1996
Tulane University Celia Scott Weatherhead School of Public Health and Tropical Medicine
Master of Public Health - MPH, International Public Health/International Health
Western Washington University
Bachelor of Arts - BA, Socilogy, Pshchology
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