Cippy Seidler
Director, Consumer Care Center (Cx, Technical Support, Contact Center Ops, Banner Store) @Banner Health
Phoenix, AZ, US
EMAILS
c••••••••@bannerhealth.com
MOBILE NUMBERS
+16•••••••36
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WORK HISTORY
Aug 2006 — Present
Director, Consumer Care Center (Cx, Technical Support, Contact Center Ops, Banner Store) @Banner Health
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Phoenix, AZ, US
EDUCATION
N/A
University of Phoenix
Bachelor of Science (BS), Management
SKILLS
Change ManagementCall CenterBusiness Process ImprovementLeadershipCustomer ServicePresenterTrainingEmployee EngagementEmployee RelationsStrategic PlanningCall CentersHealthcareData AnalysisFacilitationProcess ImprovementPresentationsEmployee BenefitsTeam BuildingManagementTraining FacilitationLeadership DevelopmentQuality AssuranceTeam LeadershipRecruitingPerformance ManagementEmployee Training
ABOUT CIPPY SEIDLER
Specialties: Operational Leadership • Multi-Site Contact Center and Retail Management & Operations/Administration • Wholesale, Retail and On-line Sales Leadership • Systems Optimization Performance • Corporate Training • Quality Assurance • Change Management Certification • Certified Facilitator and Presenter • Social Media Customer Care • Team Development
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