Cinzia Nicita

Head of User Experience - Customer Journey & Phygital @Aeroporti di Roma

Rome, IT

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Mar 2023 — Present

Head of User Experience - Customer Journey & Phygital @Aeroporti di Roma

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EDUCATION

2006 — 2012

Università Cattolica del Sacro Cuore

Laurea in Economia & Gestione dei Servizi - Curriculum in management d’impresa

N/A

Liceo Scientifico M. Malpighi

Diploma di Maturità Scientifica

2012 — 2013

LUISS Business School

Master in Marketing & Communication

SKILLS

Marketing CommunicationBudgetsE-CommerceResearchMicrosoft ExcelAssistenza ClientiCustomer ServiceSocial MediaSocial Media MarketingOnline AdvertisingPublic SpeakingStrategic PlanningPowerpointPianificazione StrategicaStrategia Di MarketingMarketing DigitalePublic RelationsRicercaOutlookMicrosoft WordPubbliche RelazioniPubblicità OnlineTeachingMarketingMicrosoft OfficeMarketing StrategyWindowsMarketing Communications

ABOUT CINZIA NICITA

Head of User Experience & Customer Journey, I’m passionate about shaping exceptional user experiences and driving innovative solutions. With extensive experience in the digital industry, I thrive in collaborative, agile environments, leading end-to-end processes from concept to delivery. Key strengths: • Strong teamwork and relationship-building skills • Proactive, enthusiastic, and driven by curiosity • Accountability and results-oriented mindset • Analytical thinker with a problem-solving approach

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