Cinzia Messina

Associate Partner @Kyndryl

Milan, IT

As a Associate Partner within Kyndryl I\'m required to develop new business and help the client to accelerate their journey to cloud.Main responsibilities- I have overall responsibility for the account, including sales, transition and transformation activities- Is the primary and proprietary focal point role for all account/contract activities and manages client relationships at a functional and executive level throughout KYNDRYL and the client organization- I am responsible for meeting signature, revenue, profit and growth goals and improving overall customer satisfaction goals- Leads the team in executing contract terms and conditions by enabling innovative thinking, conflict resolution, effective communication and managing any cultural differences and ensures that Service Delivery manages all programs/projects and contract deliverables that support the client\'s business with a focus on delivering on each commitment made-I am responsible for building and maintaining a high-performing account team (globally, as required) with responsibility for people development, motivation and delegation to ensure KYNDRYL appears seamless and presents a voice to customers- understands and applies KYNDRYL sales techniques to identify business opportunities and leverage resources to close new business with the client.

Università degli Studi di Brescia

Giurisprudenza