Cinzia Bevilacqua
Customer Service Manager @Comdata Group
Lecce, IT
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2020 — Present
Customer Service Manager @Comdata Group
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Cliente: Fastweb, Wind3- Responsabile del servizio clienti erogato- Coordino le attività operative svolte dai diversi siti con cui collaboro- Garantisco la soddisfazione del cliente interno ed esterno- progettualità - sales- Responsabile del budget della commessa e del suo corretto dimensionamento
EDUCATION
2004 — 2008
Università del Salento
Lingue E Letterature Straniere
SKILLS
Gestione Delle PerformanceGestione TeamManagementCrmBusiness PlanCall CentersAssistenza ClientiStart-UpsTelecommunicationsCall CenterChange ManagementSpeech AnalyticsAnalisi AziendaleOutsourcingStart-UpContact CenterCustomer ServiceBusiness AnalysisTeam ManagementProject ManagementTeam LeadershipTelecomunicazioniProject Planning
ABOUT CINZIA BEVILACQUA
CX| Customer Service Manager | Telco | Sales | Project Management
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