Cintia Welch

Customer Relationship Management Manager @Tesco

Welwyn Garden City, GB

Leading and managing the customer focused content planning and creation by collaborating with external content agency, commercial, and campaign teams within the business to achieve monthly prints• Managing customer facing content creation in a creative and innovative way for all marketing content initiatives across multiple platforms and formats to drive sales, engagement, retention, and positive customer behaviour and creating engaging customer journey in keeping with brand direction• Integrating content with brand campaigns to drive brand to demand• Managing annual budget• Working with external and internal insight teams to analyse content performance

Juhasz Gyula Teachers' Training College

BA

Buckinghamshire Chilterns University College

Master of Business Administration, MBA