Cindy T.

Senior Product Designer, Senior Associate @JPMorganChase

New York, NY, US

Delivering delightful products for the Commercial Bank Stay tuned!• Spearheading the end-to-end design and execution of an in-house Customer Relationship Management (CRM) feature from 0 to 1 within a ~$25M platform for 45k+ users to track client engagement and activity• Launching design enhancements for Account Schematic, a $5M sales solutioning enterprise web app feature with a 10k+ user base• Collaborating with a 30+ multidisciplinary team of product managers, content designers, researchers, software engineers, and executive leaders• Strategizing, leading, and executing over 6 high-impact design initiatives as the Senior Product Designer and Project Lead, managing a team of 5• Leveraging and contributing to an existing in-house design system to ensure consistent designs across web, mobile, and native applications• Conducting user research methodologies, including interviews, focus groups, A/B testing, and usability testing, to inform design decisions• Presenting design concepts and strategic solutions to Product Owners, Enterprise Technology Leads, and Executive Design Directors• Contributing to the studio culture through team engagements, design mentorship, and identifying opportunities for improved design operations

Meadowcreek High School

High School Diploma

Savannah College of Art and Design

Summer Seminar

National University of Singapore

Bachelor of Science - BS

Georgia Institute of Technology

Bachelor of Science - BS