Cindy T.
Senior Product Designer @ JP Morgan Chase & Co. | Crafting Data-Driven Innovations from 0 to 1 | Design Mentorship
- Role
- Senior Product Designer, Senior Associate at JPMorganChase
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Cindy T.
Xin Chào! I\'m Cindy, a Vietnamese-American Senior Product Designer based in New York…
Experience
Senior Product Designer, Senior Associate
Nov 2023 — Present · New York, NY, US
Delivering delightful products for the Commercial Bank Stay tuned!• Spearheading the end-to-end design and execution of an in-house Customer Relationship Management (CRM) feature from 0 to 1 within a ~$25M platform for 45k+ users to track client engagement and activity• Launching design enhancements for Account Schematic, a $5M sales solutioning enterprise web app feature with a 10k+ user base• Collaborating with a 30+ multidisciplinary team of product managers, content designers, researchers, software engineers, and executive leaders• Strategizing, leading, and executing over 6 high-impact design initiatives as the Senior Product Designer and Project Lead, managing a team of 5• Leveraging and contributing to an existing in-house design system to ensure consistent designs across web, mobile, and native applications• Conducting user research methodologies, including interviews, focus groups, A/B testing, and usability testing, to inform design decisions• Presenting design concepts and strategic solutions to Product Owners, Enterprise Technology Leads, and Executive Design Directors• Contributing to the studio culture through team engagements, design mentorship, and identifying opportunities for improved design operations
Education
Meadowcreek High School
High School Diploma
Savannah College of Art and Design
Summer Seminar
National University of Singapore
Bachelor of Science - BS
Georgia Institute of Technology
Bachelor of Science - BS
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