Cindy Doyel

Information Technology Specialist @Lifewave

Rancho Cordova, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2008 — Present

Information Technology Specialist @Lifewave

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Rancho Cordova, CA, US

Provide Business Analysis for Hardware, Software & Contract Service purchases. Improve & customize strategic purchases which saved my agency $5 Million. Develop, write, & maintain critical division mgmt plans that create alternatives for cost consolidation based on statistical data, resource utilization, customer requirements, workload forecasts, technology changes, & industry trends. Develop improvements that effectively deliver service to its customers including project mgmt, communication plans, staff planning, change requests & project status reports to stakeholders. Act as the CAB Administrator for 2 Boards for implementation.

EDUCATION

1980 — 1982

Rio Americano High School

High School Diploma, General Studies

1983 — 1984

MTI College

(2) AA's, Computer Programming & Accounting

1983 — 1984

MTI College

Associate's degree, Computer Programming, Accounting, Word Processing

1982 — 1983

California State University-Sacramento

None, Under Graduate Work

SKILLS

Public RelationsTroubleshootingIT Service ManagementChange ManagementDisaster RecoveryGovernanceBusiness Process ImprovementService DeskLeadershipVisioSecurityBmc RemedyDatabasesHelp Desk SupportSystem AdministrationCustomer ServiceTechnical WritingWebsite DevelopmentTrainingSharepointAccessIntegrationStrategyCall CentersInformation TechnologyProcess ImprovementActive DirectoryWindows ServerHardwareTechnical SupportBusiness AnalysisBudgetsSoftware DocumentationSdlcManagementTeam BuildingProgram ManagementNetworkingIT OperationsProject Planning

ABOUT CINDY DOYEL

Former Dream Job was to be a Team Lead or Service Desk Manager and create the Team that…

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