Cindy Serrano
Helping Seniors Thrive | Director of Admissions and Marketing
- Role
- Director of Admissions and Marketing at The Kenney
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Cindy Serrano
As a Director of Admissions and Marketing, I lead with purpose and passion—connecting older adults and their families to thoughtful solutions that support quality of life, dignity, and independence. With 15+ years of combined experience in sales, marketing, operations, and business development, I bring a well-rounded, strategic lens to everything I do.In my current role, I oversee the full sales and marketing lifecycle for my Senior Living Community. From lead generation and referral development to conversion strategies, event planning, and move-in coordination. I thrive on building strong community partnerships and ensuring every interaction reflects warmth, integrity, and value.My background in operations enables me to understand and align cross-departmental efforts, drive measurable results, and maintain a resident-first culture. I’m focused on building trust, visibility, and engagement in the community.I’m energized by opportunities to lead, grow, and contribute to organizations that care deeply about people and purpose. Let’s connect! I’m open to sharing ideas, insights, and new possibilities.
Experience
Director of Admissions and Marketing
Jan 2026 — Present · Seattle, WA, US
Senior Living Sales & Marketing leader supporting older adults and families through meaningful transitions across Independent Living, Assisted Living, and Memory Care. I represent a 125-year historic community, where legacy, connection, and thoughtful care come together. My approach centers on authentic relationships, community partnerships, and purpose-driven marketing.
Education
University of Washington
Public Health
2005 — 2009
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