Cindy Choi

Experience

1. Associate Project Manager

   Point of Rental Software

   Jul 2022 — Present · Fort Worth, TX, US

   Helped connect the SaaS sales and development teams to make custom tech solutions in Salesforce, making work flow better and tracking sales easier.• Developed and maintained detailed Salesforce reports and designed customized dashboards for tradeshows, providing real-time insights and visualizations for strategic decision-making.• Spearheaded the establishment and structuring of complex projects using Asana, creating sophisticated visual timelines that illustrated task interdependencies, deadlines, and accountabilities.• Directed the comprehensive lifecycle management of webinars, coordinating cross-functional meetings, managing schedules using Livestorm, delivering analytic updates, and ensuring effective post-webinar engagement through Pardot.• Led the successful launch of three customer-focused knowledge base websites, conducting weekly stakeholder meetings and collaborating with multiple departments for seamless execution.• Took charge of initiatives aimed at alleviating pressure on customer support teams by compiling and analyzing data to streamline processes and improve efficiency.• Drove significant cost-saving initiatives in the procurement process for telephony services, implementing alternative solutions that saved over $20K annually and sourcing cost-effective swag purchases.

Education

• UC San Diego Extended Studies

  Certified Lactation Educator , Lactation Consultant

• University of California, Davis

  B.S., Nutrition Science, Nutrition Sciences