Cindy Diaz Casebolt

About Cindy Diaz Casebolt

Senior executive with over 25 years of proven delivery of strategic, operational and technology frameworks to effectively grow large and mid-size organizations, ensuring financial strength and efficiency. A sophisticated thought leader with high EQ to navigate complex organizations and cultures. A solutions-oriented change agent with the ability to see and create momentum toward a strategic vision while building partnerships across roles and functions.Core skills: Strategic Planning, Agile/Lean Transformations, Organizational Change Management, Operational Excellence, Program/Portfolio Management, Product Management, Data Management/Governance, Talent Management, Strategic Account Management, Customer Experience, Executive Coaching

Experience

1. Senior Director, Pmo and IT Service Delivery, Customer Channels

   Thermo Fisher Scientific

   Sep 2024 — Present · Columbus, OH, US

   Executive CCG IT Leadership Team position serving as chief of staff, ensuring the overall stabilization and resiliency of infrastructure and driving overall program/project execution - Leading strategic planning, prioritization, capacity and demand for the CCG IT organization in partnership with business leaders, Finance and Human Resources to direct the right talent to the most impactful technical advancements and remediations- Presents timely and insightful data and information in monthly business and operational reviews to inform strategic business decisions contributing to growth, productivity and positive customer experience - Driving the effectiveness of the CMDB for CCG IT, collecting overall system assessments to ensure overall systems health and tracking improvement - Developing and implementing a cloud strategy to ensure cost savings and stability - Identifying and addressing non-IT-supported infrastructure to replace/convert to IT-supported platforms - Providing support to the overall CCG global site footprint in collaboration with the CIS team - Acting as liaison with Cyber Security to implement data loss prevention protocols - Partnering with Audit/Compliance to drive SOP requirements and ensure SOX compliance - Serving as the key CCG point of contact for critical business outages and reporting of system uptime - Collaborating with CIS teams to provide outstanding end-user support - Optimizing the overall IT landscape for CCG IT to enable year-over-year efficiency improvements.

Education

• The Ohio State University

  BS, Business Administration, Marketing

Skills

• Agile Project Management
• Agile Methodologies
• Sdlc
• Project Portfolio Management
• Pmo
• Pmo Set-Up
• Pmo Services
• Pmo Development
• Pmo Design
• Workforce Planning
• Pmp
• Public Speaking
• Portfolio Management
• Project Management
• Talent Management
• Process Improvement
• Program Management
• Crm
• Project Delivery
• Vendor Management
• Business Analysis
• Enterprise Software
• IT Strategy
• Financial Services
• Requirements Gathering
• Business Intelligence
• Change Management
• Management
• Enterprise Architecture
• Business Requirements
• Strategy
• Visio
• Leadership
• Requirements Analysis
• Data Warehousing
• Resource Management
• Business Process Improvement
• Information Technology
• Software Development Life Cycle (Sdlc)
• Project Management Office (Pmo)