Cindy Kelly
Senior Director, Sales and Business Intelligence, IT Operations (Corporate IT) @Four Seasons
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WORK HISTORY
Senior Director, Sales and Business Intelligence, IT Operations (Corporate IT) @Four Seasons
Toronto, ON, CA
Responsible for IT Operations and project delivery to Global Sales and our Enterprise Business Intelligence (EBI) Microsoft platform and capabilities. For Sales - Acting as trusted IT partner to the Global Sales, leading and managing the IT team responsible for global sales, sales incentive management, CRM and collaboration platforms and related vendor management. For Enterprise Business Intelligence, responsible for BI operations, leading and managing third party teams through support, development and delivery services to Four Seasons\' internal customers.
EDUCATION
Cornell University
Certificate - Data Analytics, Data Science
Memorial University, Newfoundland and Labrador
BCOMM Honours, Marketing & Finance / Dean's Award
Project Management Institute
Certified PMP (Project Management Professional), B. Comm (Hons)
SKILLS
ABOUT CINDY KELLY
PROFILE:20+ years delivery, change management and translation across analytics, sales, finance and operations. With proven communication skills, team building, vendor management and metrics orientation to make that happen. HIGHLIGHTS- 20•••••23 years IT lead for enterprise Azure Data Operations (RUN Ops)+ Delivery teams, across in house and 3rd party resources- 20••••22 - Executive IT Lead + partner to BU Sponsor for industry-leading leisure market data project, going live Q12••••••••20 migration of a enterprise BI portfolio from legacy infrastructure to MSFT Azure + Power BI- 7 Years, 7 Global roll outs - in Sales + Strategic Partner BI Delivery + Change Management - a significant body of work creating analytics insight and execution-ready data at a leading luxury hotel brand- 20+ years Analytics Execution, Operations, Communications, Management & Strategy Leadership across IT, Sales, Marketing, New Mission- Extensive experience in direct management or leading cross-functional teams- Proven track record of innovation, leading change, driving execution- Solid skills portfolio includes analytics, sales, sales ops, management, new mission start-up and all aspects of people management- Exceptional communication + transformation skills- Certified PMP (Project Management Professional)Specialties- Analytics, IT DElivery, Management Systems, Insight- Launches & Implementations- Sales & Sales Operations- Communications & Engagement- Operational Improvement, Process & Execution- Call Center Operations & Management- Authentic Leadership- Building Highly-Engaged, High Morale Teams- Enabling Clarity, Growth & Change==>\"It\'s not what you look at that matters, it\'s what you see.\"(Thoreau)
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